Privacy Policy for The Daily Grind & Gather
At The Daily Grind & Gather, located at 1290 Lygon Street, Carlton, Melbourne, VIC, 3053, Australia, we are committed to protecting the privacy and security of the personal information we collect from our patrons and online visitors. This Privacy Policy outlines how our online platform, which showcases our menu, facilitates online ordering, and announces events, collects, uses, and protects your information in compliance with Australian privacy principles and global data protection laws such as GDPR where applicable.
Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes information you provide directly to us when you make an online order, sign up for our newsletter, register for an event, or contact us. This may include your name, email address, phone number, and delivery address.
- Transactional Data: Details related to purchases you make through our online ordering system, such as products ordered, total amount, and order history. Note that payment card details are processed securely by third-party payment processors and are not stored on our servers.
- Technical Data: Information gathered automatically when you access our site, such as your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. We may use cookies and similar tracking technologies for this purpose.
How We Use Your Information
The information we collect is used for the following purposes:
- To Process Orders: To fulfill and manage your online orders, including communication regarding your order status and delivery.
- To Provide Services: To operate, maintain, and improve our online platform, showcase our menu, and allow registration for events.
- To Communicate with You: To respond to your inquiries, provide customer support, and send you updates about our services, menu changes, or upcoming events if you have opted in to receive such communications.
- For Marketing Purposes: To send promotional materials and offers that may be of interest to you, based on your preferences, provided you have given your consent. You can opt-out at any time.
- For Analytics and Improvement: To understand how users interact with our site, track and analyze trends, and personalize your experience to enhance our offerings and services.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests by public authorities.
Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processing, website hosting, analytics, email delivery). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.
Cookies
Our site uses "cookies" to enhance your experience. Cookies are small files placed on your device's hard drive by a website server. They help us remember your preferences, track your use of our site, and improve site functionality. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, parts of our site may not function properly if you do so.
Changes to This Privacy Policy
The Daily Grind & Gather may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, your personal data, or our practices, please contact us:
The Daily Grind & Gather
1290 Lygon Street,
Carlton, Melbourne, VIC, 3053
Australia